Prove It! Call Center Tests

Prove It! Call Center Tests have been developed in conjunction with a leading professional training and consulting company who specialize in call center sales, customer service, management coaching and training. The quality of our tests will ensure your call center representatives are qualified in assessing your customers' needs professionally & efficiently.

Prove It! Call Center Tests simulate the environment of a call center and measure essential call center skills. Increase your sales and provide the high-quality customer service you're looking for!

Prove It! Call Center Suite:

Call Center 911 Operators
Call Center Advanced  Spelling 

Call Center Basic Spelling

Call Center Consumer Collections

Call Center Customer Service Survey

Call Center Data Entry
Call Center Environment

Call Center Geographic Locations

Call Center Inbound Sales Skills

Call Center Listening Skills

Call Center Outbound Sales Skills

Call Center Telephone Etiquette

Call Center U.S. Cities Spelling

Call Center State Abbreviations

System & Network Requirements
CPU: Pentium 133/ equivalent or better.
RAM: 32 Mb of RAM or more
Hard Drive: At least 50 Mb of free space, up to 200 Mb of free space, depending on package purchased
Operating System: Windows 95 / 98 /NT
Network Speed (if applicable): 10baseT Ethernet or better
Network Protocol (if applicable): TCP/IP, NetBEUI, or IPX/SPX

Additional System Requirements for Prove It! Call Center Tests:
Windows-compatible sound card
Headphones (recommended) or Speakers